Legal information
The Maison du Collectionneur takes the same care of your data as of your stay. This page explains what information we collect, why, how long we keep it and how to exercise your rights, in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act. This English translation is provided for information only; the French version prevails.
MONDOR INVESTISSEMENTS, a SARL registered with the Aix-en-Provence Trade and Companies Register under number 490 736 022, operator of the Maison du Collectionneur, 19 rue Roux-Alphéran, 13100 Aix-en-Provence. Contact: bienvenue@maison-du-collectionneur.com.
Booking and stay: identity, contact details, dates of stay, number of guests, special requests and payment data, needed to carry out your booking (legal basis: contract). Credit card data are processed by the payment provider of our booking engine and are not stored by us.
Police registration form: for guests of foreign nationality, we are required to collect certain identity information (legal basis: legal obligation).
Contact and concierge requests: the information you send us by email or phone, in order to reply (legal basis: legitimate interest or pre-contractual measures).
Newsletter: your email address, if you have subscribed (legal basis: consent, which you may withdraw at any time via the unsubscribe link).
Your data are intended for the Maison du Collectionneur team and our technical processors, strictly within the limits of their role: Thaïs (hotel management software and booking engine), Webflow (website hosting and forms), Mapbox (map display), Google (photos and ratings of the concierge's restaurants). When you book through an agency or a platform, it is responsible for its own processing. We never sell or rent your data.
Some providers (Webflow, Mapbox, Google) are based in the United States. These transfers are governed by the safeguards provided for by the GDPR (adequacy decision for the EU-US Data Privacy Framework or standard contractual clauses).
Booking data: for the duration of the relationship, then archived for the legal periods (ten years for accounting records). Police forms: six months. Marketing data: three years from the last contact. Newsletter subscription: until you unsubscribe.
The website uses only trackers necessary for its operation (display, security, booking engine) and third-party display services (fonts, map). It does not currently use advertising cookies or audience measurement. If such tools are added, your consent will be requested beforehand.
You have the right to access, rectify, erase, restrict, object to and port your data, as well as the right to set instructions regarding their fate after your death. To exercise these rights, write to us at bienvenue@maison-du-collectionneur.com. You may also lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr).
Last updated: October 2026.